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Reverie

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Privacy & Cookies

At Reverie, we take your privacy seriously and are committed to protecting your personal information. Our privacy and cookies policy explains how we collect, use, and protect your personal data. By using our website, you agree to our policy and the way we use your personal information.

Last updated: August 20, 2023

 

This Privacy Policy describes how Reverie Deluxe Ware Ltd (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from reveriedeluxeware.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

 

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

 

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

 

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

 

Information that you directly submit to us through our Services may include:

 

Basic contact details, including your name, address, phone number, email.

Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.

Account information, including your username, password, security questions.

Shopping information, including the items you view, put in your cart, or add to your wishlist.

Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 

Information We Collect through Cookies

 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

 

For specific information about the Cookies that we use related to powering our store with Wix.com, see https://support.wix.com/en/article/wixs-privacy-policy. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

 

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. 

 

How We Use Your Personal Information

 

Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, and enabling you to post reviews.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services.

Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

Communicating with You: We use your personal information to provide customer support and improve our Services.

Business Transactions: We may disclose your personal information in connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, and to protect or defend the Services and our rights.

How We Disclose Personal Information:

 

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

 

With vendors or other third parties who perform services on our behalf (e.g., payment processing, data analytics).

With business and marketing partners, including Wix, to provide services and advertise to you.

With your consent, for example, through your use of social media widgets or login integrations.

In connection with a business transaction or to comply with legal obligations.

Our affiliates or within our corporate group, in our legitimate interests to run a successful business.

Data Subject Rights

 

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

 

Right to access and know.

Right to delete.

Right to correct.

Right of portability.

Right to opt out of sale or sharing for targeted advertising.

To exercise these rights, please contact us using the contact details provided below.

 

Security and Retention of Your Information

Whilst Reverie Deluxe Ware Ltd has no association with Wix.com, this Website is hosted by them. If you have any questions or queries about their own privacy policy, please head to their privacy page to find out more information. 

 

Please be aware that no security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors.

 

Contact

 

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: support@reveriedeluxeware.co.uk

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